Privacy policy

This is a translation for your convenience. Only the German version is legally binding.

Summary

Personal data collected for the following purposes and using the following services:

Analytics: Google Analytics – personal data: cookies and usage data
Contacting the user: contact form – personal data: address, email, field of activity, various types of data and first name

Owner and data controller

Go4Physio
Gentzgasse 9/15
1180 Vienna, Austria

Owner’s email address: info@go4physio.at

Types of data collected

The personal data that this application collects, by itself or through third parties, includes: cookies, usage data, first name, address, email, various types of data and field of activity.

Full details on each type of personal data processed are given in the relevant sections of this privacy policy or in explanatory texts shown before the data is collected.

Personal data may be provided freely by the user or, in the case of usage data, collected automatically when this application is used.

Unless stated otherwise, all data requested by this application is mandatory. If the user refuses to provide it, this application may be unable to provide its services. Where this application explicitly marks data as optional, users may choose not to provide it without any consequences for the availability or functioning of the service.

Users who are unsure which personal data is mandatory can contact the owner.

Any use of cookies – or other tracking tools – by this application or by the owners of third-party services used by this application serves to provide the service requested by the user and any other purposes described in this document and, if available, in the cookie policy.

Users are responsible for any third-party personal data obtained, published or shared through this application and confirm that they have the third party’s consent to provide that data to this application.

Mode and place of processing

Methods of processing

The owner processes users’ data properly and takes appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of the data.

Data is processed using computers or IT-based systems, following organisational procedures and practices strictly related to the stated purposes. In addition to the controller, the data may in some cases be accessible to other persons involved in running this application, either internally (human resources, sales, marketing, legal, system administrators) or externally – appointed as processors by the controller where necessary (such as technical service providers, delivery companies, hosting providers, IT companies or communication agencies). An up-to-date list of these parties can be requested from the owner at any time.

Legal basis of processing

The owner may process users’ personal data only if one of the following applies:

users have given consent for one or more specific purposes. Note: under some legislation the owner may be allowed to process personal data until the user objects (“opt-out”) without relying on consent or any other legal basis below. This does not apply where processing is subject to European data protection law;
the data is needed to perform a contract with the user and/or for pre-contractual measures;
processing is necessary to comply with a legal obligation to which the owner is subject;
processing is related to a task carried out in the public interest or in the exercise of official authority vested in the owner;
processing is necessary for the legitimate interests of the owner or of a third party.

In any case, the owner will gladly help clarify the specific legal basis of the processing, in particular whether providing personal data is a statutory or contractual requirement or a requirement for entering into a contract.

Place

Data is processed at the owner’s premises and in any other places where the parties involved in the processing are located.

Depending on the user’s location, data transfers may involve transferring the user’s data to a country other than their own. To find out more about where transferred data is processed, users can check the section with details on the processing of personal data.

Users are also entitled to learn about the legal basis of data transfers to a country outside the European Union or to an international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the owner to protect their data.

If such a transfer takes place, users can find out more in the relevant sections of this document or by contacting the owner using the details given in the contact section.

Retention time

Personal data is processed and stored for as long as required by the purpose for which it was collected.

Therefore:

Personal data collected to perform a contract between the owner and the user is kept until that contract has been fully performed.
Personal data collected for the owner’s legitimate interests is kept for as long as needed to fulfil those purposes. Users can find more information about the owner’s legitimate interests in the relevant sections of this document or by contacting the owner.

The owner may also keep personal data for longer if the user has consented to such processing, as long as the consent is not withdrawn. The owner may also be obliged to keep personal data for longer to comply with a legal obligation or an order from an authority.

Once the retention period expires, personal data is deleted. After that, the rights of access, erasure, rectification and data portability can no longer be exercised.

Purposes of processing

Data about the user is collected so the owner can provide its services. Data is also collected for the following purposes: analytics and contacting the user.

Users can find more detailed information on these purposes and on the personal data used for each of them in the relevant sections of this document.

Details on the processing of personal data

Personal data is collected for the following purposes and using the following services:

Analytics

The services in this section allow the owner to monitor and analyse web traffic and to track user behaviour.

Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the data collected to track and examine the use of this application, to prepare reports on its activities and to share them with other Google services. Google may use the data collected to contextualise and personalise the ads of its own advertising network.

Personal data collected: cookies and usage data.

Place of processing: United States – privacy policy – opt out. Privacy Shield participant.

Contacting the user

Contact form (this application)
By filling in the contact form with their data, users authorise this application to use these details to respond to requests for information, quotes or any other kind of request indicated in the form’s header.

Personal data collected: address, email, field of activity, various types of data and first name.

Users’ rights

Users may exercise certain rights regarding their data processed by the owner. In particular, users have the right to:

Withdraw their consent at any time. Users who have previously given consent to the processing of their personal data can withdraw it at any time.
Object to processing of their data. Users have the right to object to the processing of their data if it is carried out on a legal basis other than consent. Further details are given below.
Access their data. Users have the right to learn whether data is being processed by the owner, obtain information about certain aspects of the processing and receive a copy of the data.
Verify and seek rectification. Users have the right to verify the accuracy of their data and ask for it to be updated or corrected.
Restrict the processing of their data. Users have the right, under certain circumstances, to restrict the processing of their data. In that case the owner will not process the data for any purpose other than storing it.
Have their personal data deleted or otherwise removed. Users have the right, under certain circumstances, to have their data erased by the owner.
Receive their data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transmitted to another controller without hindrance. This applies where the data is processed by automated means and the processing is based on the user’s consent, on a contract the user is part of or on pre-contractual obligations.
Lodge a complaint. Users have the right to lodge a complaint with the competent data protection authority.

Details about the right to object to processing

Where personal data is processed in the public interest, in the exercise of official authority vested in the owner or for the owner’s legitimate interests, users may object to such processing by giving a reason related to their particular situation.

Users may object at any time and without giving reasons to the processing of their personal data for direct marketing. Whether the owner processes personal data for direct marketing can be seen in the relevant sections of this document.

How to exercise these rights

Any requests to exercise user rights can be sent to the owner using the contact details given in this document. Requests are free of charge and will be handled by the owner as early as possible and always within one month.

This application uses cookies. To learn more, users can read the cookie policy (in German).

Further information about data collection and processing

Legal action

The user’s personal data may be used by the owner for legal purposes, in court or in the stages leading to possible legal action arising from improper use of this application or the related services.

The user declares to be aware that the owner may be required to disclose personal data at the request of public authorities.

Additional information about the user’s personal data

In addition to the information in this privacy policy, this application may give the user additional, contextual information on request about particular services or the collection and processing of personal data.

System logs and maintenance

For operation and maintenance purposes, this application and any third-party services may collect files that record interaction with this application (system logs) or use other personal data (such as the IP address) for this purpose.

Information not contained in this policy

More details about the collection or processing of personal data can be requested from the owner at any time using the contact details given.

How “Do Not Track” requests are handled

This application does not support “Do Not Track” requests from web browsers. To find out whether integrated third-party services support the Do Not Track protocol, users can consult the privacy policy of the respective service.

Changes to this privacy policy

The owner reserves the right to change this privacy policy at any time by informing users on this page and, where possible, within this application and/or – as far as technically and legally feasible – by sending a notice to users via any contact details available to the owner. Users are therefore advised to check this page regularly, paying attention to the date of the last change shown at the bottom.

Where changes affect data processing based on the user’s consent, the owner will obtain new consent where required.

Definitions and legal references

Personal data (or data): Any information that directly or indirectly, or in connection with other information, identifies or makes identifiable a natural person.
Usage data: Information collected automatically by this application (or third-party services it uses), such as: the IP addresses or domain names of the computers used by users, URI addresses (Uniform Resource Identifier), the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s response (successful, error, etc.), the country of origin, the features of the browser and operating system used by the user, the various time details per visit (e.g. time spent on each page) and details about the path followed within the application, in particular the sequence of pages visited, and other parameters about the device’s operating system and/or the user’s IT environment.
User: The person using this application who, unless stated otherwise, is the same as the data subject.
Data subject: The natural person to whom the personal data refers.
Data processor (or data supervisor): The natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller, as described in this privacy policy.
Data controller (or owner): The natural or legal person, public authority, agency or other body that, alone or jointly with others, determines the purposes and means of processing personal data, including the security measures concerning the operation and use of this application. Unless stated otherwise, the controller is the natural or legal person through whom this application is offered.
This application: The hardware or software tool by which the user’s personal data is collected and processed.
Service: The service provided by this application as described in the relevant terms (if any) and on this site/application.
European Union (or EU): Unless stated otherwise, all references to the European Union in this document include all current member states of the European Union and the European Economic Area (EEA).
Cookie: A small file stored on the user’s device.

Legal information

This privacy policy was prepared on the basis of provisions of several legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this application, unless stated otherwise in this document.